We strive to ensure that our products meet the highest quality standards. Please carefully review our Refunds and Returns Policy, as we only accept returns and provide repairs or replacements under specific warranty conditions.
Warranty Policy
- Coverage:
- Our warranty covers manufacturing defects in the fabric and stitching of bean bag and chair covers.
- This warranty applies only to the covers and does not include bean bag fillers.
- Warranty Process:
- In the event of a warranty-related issue, we offer carry-in repairs or, if necessary, replacements of the bean bag or chair cover.
- To initiate a warranty claim, please contact our customer support team with your proof of purchase and details of the defect.
- Exclusions:
- Bean Bag Fillers: Fillers are excluded from warranty coverage as they compress with regular use. After approximately 6-7 months of normal usage, fillers may need to be topped up for optimal comfort.
- Commercial Use: Warranty is not applicable on products used for commercial purposes.
- Other Exclusions: General wear and tear, fading, or any damage resulting from improper use or exposure to the elements are not covered under our warranty.
No Returns or Refunds Policy
Due to the nature of our products, all sales are final. We do not accept returns or offer refunds once a purchase is completed. We recommend that customers review all product information carefully before purchase to ensure the right selection.
Contact Us
For any warranty claims or inquiries, please reach out to our customer support team, who will guide you through the warranty process.